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In light of the ongoing Coronavirus pandemic, working from home is becoming more common for many organisations. NHS trusts are adopting cloud-based phone systems to ensure that their vital and important work can continue uninterrupted, even with members of staff working from home. In this article we outline why using an on-premise phone system could hold your NHS trust back and prevent it from benefiting from all the benefits that unified communications can bring.
Empowered Health Professionals That Can Work From Home
Health professionals are doing an amazing job in supporting the health of our nation. The Coronavirus pandemic has introduced new challenges to their work and has necessitated home working due to self-isolation, quarantine and national restrictions including lockdowns. The home working trend is set to continue far into the future as the very nature of work changes and a new more mobile workforce develops.
Adopting a cloud-based phone system will empower your health professionals to work from home and continue their vital work, whether they are working on the frontline or in a business support function they can have all the tools that they need at their fingertips. As an NHS trust, you can supply them with a Yealink MS Teams phone handset that allows them to make and receive phone calls and MS Teams calls from home.
Your great teams can be as accessible as they would be if they were working at their desk in the office or hospital. As a trust you can be seen to support the great work of your healthcare professionals while delivering as a successful and efficient part of the NHS.
Unified Communications For Your NHS Trust, Clinical Commissioning Group (CCG) Or Hospital
Unified communications are becoming an ever more critical part of effective NHS trusts, clinical commissioning groups and hospitals that deliver good outcomes for their patients. Great communication relies upon staying connected and being able to easily switch between whichever method of communication best suits each situation.
Adopting a cloud-based phone system will unify your telephony platform with your video conferencing. Members of your team will be able to switch seamlessly from MS Teams to their regular phone with a single button press on one of our Teams compatible VoIP phones. They will be able to communicate with everyone in your NHS trust and outside it with the best communication tools at their fingertips – this is the power of unified communications. It is making communication easy and seamless while eliminating any communication gaps caused by people only having MS Teams and therefore becoming uncontactable without a regular phone alternative.
Significant Cost Savings So You Can Invest More In Frontline Care
Many NHS trusts that currently have an on-premise phone system are faced with unnecessary costs that can prevent them from increasing spending on critical frontline care. The high maintenance costs of an on-premise phone system will be phased out to be replaced by a low maintenance and rapidly scalable cloud phone system. The long-term cost savings that result from phasing out this maintenance with costly engineer visits and expensive equipment are impressive in their own right.
However, the cost savings do not end there. A cloud-based phone system also provides your NHS trust with access to considerably lower call rates than those offered by on-premise phone systems and the associated telephone companies. You can make significant savings on every external call that is made. In addition to this, calls between your team members on your VoIP phone system are free. Your trust, clinical commissioning group or hospital will no longer be counting the cost of internal phones and potentially stifling productivity if limits are placed on these calls to the detriment of collaboration.
Advanced Reporting Tools To Help With Cost Control
In addition to the cost saving credentials of our cloud-based phone systems, we can help you to effectively control your telephony costs. Our cloud-based VoIP phone systems have in-built advanced reporting tools that will help you control costs, limit call spend and set budgets. You can easily monitor costs and call usage at user level, giving you access to a granular level of data and insights that are often not available with on-premise phone systems.
We can help you to use this useful data to deliver efficiency savings in your NHS trust, clinical commissioning group (CCG) or hospital. The CFone team will be on hand to support you with your advanced reporting tools to ensure that you can make the most of its useful features including scheduled reports and interactive reporting dashboards. Having all this data at your fingertips will inform and guide your cost control activities so you can make the best cost-related decisions.
Enterprise-Grade Security Without The Expense Of NHS Trust On-Premise Systems
If your NHS organisation has an on-premise phone system it will be based on your premises meaning that the physical and cyber security of your phone system is your organisation’s responsibility and any expenses incurred in maintaining this have to be borne by your organisation.
Switching to one our cloud-based VoIP phone systems removes the hassle and expense of security as your phone data is hosted in secure UK AWS data centres. This provides extra assurance that it remains secure and protected. AWS are trusted by the most highly regulated organisations in the world and employ security measures at the perimeter, infrastructure, data and environmental layers. It is a great and highly cost effectively way to benefit from enterprise-grade security for your phone system without incurring the significant costs that are required to deliver this.
Cloud Based Phone Systems For The NHS Trusts, Clinical Commissioning Groups And Hospitals By CFone
CFone are ready to help your NHS trust migrate to a cloud-based phone system. As a Crown Commercial Service Supplier that is part of the Crown Commercial Services G-Cloud 12 framework and a Cyber Essentials certified company we are the perfect communications partner for your NHS trust. We can work with your team to help you adopt unified communications by bringing together your teams so they can work from wherever they are.
Find out more about our VoIP for the NHS services and call our team on 020 8573 1177 to discuss your communications requirements. The CFone team are experienced at helping organisations of all sizes to save money and work from home.
